Unleashing Futuristic
Telecommunications Solutions

Connecting the world,
one innovation at a time

Run your business on the go.
ONE touch, full control.

Auditable Mobile
Telecommunications System

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Unleash Your Contact Center Potential
with the Industry Titans

Over 50 years combined experience in contact centers, software development
and small business management. We are uniquely qualified to assist you in
unlocking your complete business potential with the latest technological
advancements and ultimate business solutions.

Run your business on the go. ONE touch, full control.

Auditable Mobile Telecommunications System

Establish a trustful relationship between the product-selling agent and their customers by equipping the agent with technology of comparable quality and sophistication to that enjoyed by the corporate entities. This empowers you to effectively manage a micro organization with complete accountability.

Cut cost on cellphone allowances

Create a professional image

Auditable process

Share, download or store call recordings

Automated call backs

Full control

Automated sms with call recording

Intent Analysis

Mobile Contact center functionality

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At Yooper, we understand the challenges that businesses face when it comes to managing their team digitally. That's why we've created a comprehensive solution that allows businesses to track and manage their mobile communications, salesforce and client interactions with ease.

We are committed to delivering top-quality mobile communication services that are both secure and reliable. We are proud to be at the forefront of the telecommunications industry and provide our clients with the best possible service. A Team of dedicated telecommunications experts with more than 50 years of experience in the industry.

The flexibility and ease of use makes the OneCall application a vital tool in all businesses. With OneCall, you will be able to track, monitor and action a range of aspects in your business. From mobile usage to customer sentiment, managing your mobile sales force and locking in sales as well as securing recurring business. OneCall is the tool that will give you the edge in a competitive environment.

Our team of experts is dedicated to ensuring that our application meets the needs of your business.

We look forward to helping you streamline your mobile telecommunications management and improve your bottom line.

OUR SOLUTION

Hear the value: Why investing in OneCall can boosts your business

In today's fast-paced business world, every interaction matters. Yet, vital details from phone calls can slip through the cracks of memory, leaving opportunities for improvement untapped. Thankfully, a powerful tool has emerged to capture every nuance of your conversations: the OneCall App.
Investing in OneCall, may seem like a small step, but it can bring a giant leap forward in various aspects of your business. Here's why:

1. Enhance Customer Service:

Resolve Disputes Easier: Recordings provide clear, accurate documentation of agreements and commitments, preventing misunderstandings and streamlining dispute resolution.

Boost Agent Performance: Monitor calls to identify areas for improvement and provide targeted feedback, leading to happier, more effective customer service agents.

Uncover Customer Insights: Analyze call content to understand customer needs, pain points, and preferences. This valuable data can inform product development, marketing campaigns, and customer support strategies.

2. Improve Sales Performance:

Refine Sales Techniques: Review successful calls to identify winning strategies and share best practices with your team.
Train Effectively: Use recordings to showcase exemplary calls during onboarding and coaching sessions, accelerating new reps' learning curve.
Analyze Call Flow: Identify bottlenecks in your sales funnel by listening to customer interactions at different stages of the buying journey.

3. Ensure Compliance and Protection:

Meet Regulations: Many industries have call recording requirements for legal and compliance purposes. A dedicated app ensures comprehensive and secure recording for peace of mind.
Protect Your Business: Recordings can serve as evidence in legal disputes, protecting your business from fraud and misrepresentation.

4. Drive Operational Efficiency:

Streamline Onboarding: Quickly bring new employees up to speed by providing them with access to a library of relevant call recordings

Reduce Errors: Recordings enable accurate call summaries and transcriptions, minimizing the risk of miscommunication and data entry errors.

Increase Productivity: Transcribed calls can be easily searched and shared, saving time and effort for all team members.

Beyond the benefits, choosing the right call recording app is crucial. Look for features like secure storage, easy retrieval, transcription options, and integration with your existing CRM or call center software. All provided by OneCall !

Investing in OneCall is not just about capturing conversations; it's about capturing opportunities for growth. By leveraging the power of recorded interactions, you can improve customer experiences, boost sales, ensure compliance, and streamline operations, ultimately propelling your business to new heights. So, are you ready to hear the value? Download OneCall today and start turning every conversation into a springboard for success.

Get the OneCall app now!

Yooper (Pty) Ltd does not sell, rent, loan, trade, lease any personal information collected through OneCall software or service to any third party outside the OneCall network.

By viewing this Privacy Policy you hereby acknowledge that you have read and understand the Protection of Personal Information (POPI) disclaimer. Yooper (Pty)Ltd shall take all reasonable measures to protect the Personal Information of Data Subjects in our care.

For the purpose of this disclaimer “Personal Information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (“PAIA”) and the Protection of Personal Information Act 4 of 2013 (“POPI”).

The PAIA and POPI Acts are available online at www.gov.za/documents/acts

According to these definitions, personal information refers to information that relates specifically to information that can identify a living person, such as name, age, gender, identity number, email address etc.

Yooper (Pty) collects, stores and uses your information primarily for the following purposes:

To provide services to you as instructed and requested by you
To compile non-personal statistical information about browsing habits, click patterns and access to this website

Whenever you use our website, complete an application form, contact us electronically or use one of the services offered by us, we will collect your personal information. The information we maintain concerning our clients is treated as confidential and protected with the necessary safety measures.

Should you have any queries relating to our compliance with the above mentioned legislation kindly contact our Information Officer at [email protected]

1. PRIVACY POLICY

1.1 Yooper (Pty) will protect the confidentiality of its subscribers’ information, and use its subscribers’ information only for the purpose permitted or required.

1.2 Yooper (Pty) will only release its subscriber’s information to a third party under the following circumstances:

1.2.1 when directed by the written instruction of the subscriber or prospective subscriber;

1.2.2 to the Independent Communications Authority of South Africa for the purpose of compiling, verifying or auditing any reports, accounts or other information required under Wanatel’s licence or in terms of the Electronic Communications Act, 2005 and the regulations made pursuant to that Act;

1.2.3 where it is necessary to properly deal with and comply with any legislative enactment or regulation in respect of any complaint lodged in terms of Yooper (Pty) complaints handling procedure;

1.2.4 when directed by an order of Court;

1.2.5 during the process of debt collection;

1.2.6 to Yooper (Pty) attorneys in connection with any potential, threatened or actual litigation;

1.2.7 to Yooper (Pty) auditors for the purpose of auditing their accounts; and

1.2.8 in terms of any applicable law.

Unleashing Futuristic Telecommunications Solutions

Connecting the world, one innovation at a time

Run your business on the go. ONE touch, full control.

Auditable Mobile Telecommunications System

Unleash Your Contact Center Potential with the Industry Titans

Run your business on the go. ONE touch, full control.

Hear the value: Why investing in OneCall can boosts your business

We understand the challenges that businesses face when it comes to managing their teams’ mobile telecommunications. That's why we've created a comprehensive solution that allows businesses to track and manage their mobile communications with ease.

Get the OneCall app now!

Unleashing Futuristic
Telecommunications Solutions

Connecting the world,
one innovation at a time

Run your business on the go.
ONE touch, full control.

Auditable Mobile
Telecommunications System

Unleash Your Contact Center Potential
with the Industry Titans

We understand the challenges that businesses face when it comes to managing their teams’ mobile telecommunications.

That's why we've created a comprehensive solution that allows businesses to track and manage their
mobile communications with ease.